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Shipping policy

Shipping Policy

At NS Royalle, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand our shipping process and timelines.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

For customized or stitched outfits, processing time may take longer depending on the design and customization requirements.

Shipping Time

Estimated delivery timelines:

  • Domestic Shipping (India): 3–7 business days
  • International Shipping: 7–15 business days (if applicable)

Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Product weight
  • Order value

Any applicable shipping fee will be displayed during checkout before payment confirmation.

We may offer free shipping on selected products or promotional offers from time to time.

Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/message
  • Tracking details and courier information

Customers can use the tracking number to monitor shipment status in real time.

Delivery Delays

While we aim to deliver orders within the estimated timeline, delays may occur due to:

  • Courier service interruptions
  • Weather conditions
  • Public holidays
  • Incorrect shipping details
  • High order volume during festive seasons

NS Royalle is not responsible for delays caused by third-party courier partners.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery delays or failed deliveries may occur. Additional shipping charges may apply for re-shipment.

International Shipping

For international orders:

  • Customs duties and taxes may apply depending on the destination country
  • Customers are responsible for paying any applicable import duties or customs charges

International delivery timelines may vary based on customs clearance procedures.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our support team immediately with your order details.

We will coordinate with the courier partner to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions or support, please contact us:

Email: support@nsroyalle.com
Website: NS Royalle
Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM

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